Consultancy Services
The Care Support We Can Provide:
Our objectives to supporting our clients will be that:
- Improvement to existing care facilities
- Setup of new care facilities
- Pre-acquisition/merger ‘try before you buy’ quality review
- Post-acquisition/merger ‘situation room’ report
Four categories of support we can provide:
Our aim is to engage, involve and fully consult with our customers to ensure they are at the heart of all decisions.
Improvement to existing care facilities
Setup of new care facilities
Pre-acquisition/merger ‘try before you buy’ quality review
Post-acquisition/merger ‘situation room’ report
Our experienced team will assist in the delivery of outstanding improvements by:
- Defining the roadmap to change
- Prioritising Safety – environmental, medication errors, manoeuvring
- Ensuring Respect – focus-centred individualised support
- Using all resources both qualitative and quantitative
- Promoting positive Operational image – agility, productivity, efficiency
- Creating a foundation of learning on the principles of change
- Understand thinking that drives behaviour
- Reviewing the culture – top down review
- Providing staff training and mentoring
- Analysing relationships & networking – local community, families, advocates, commissioners
- Conducting internal audits and mock CQC Inspections
Setting up new care services:
- Create a Business Plan for the service
- Assist with drawing up Critical Path/Gantt Chart for successful completion of the project
- Conduct initial assessments for new referrals
- Create costed care plans
- Negotiate funding with Commissioners
- Set budgets and monitoring systems and train budget holders
- Ensure Commissioners do not place undue burden of risks on Care Provider
- Assist with service level agreements and data collection for contract monitoring
- Clarify process for managing voids
- Agreed protocols to review funding when change in circumstances happen
- Suggest staffing structure for the new service
Mergers and acquisition
- Test the process
- Test and review the road map of the merger
- Test the key success factors of the merger
- Test the real motivation behind the scene
- Test the flow of commitment and the functional streams– operational, systems, control, process, finance, ICT, people, culture and insight to the characters that may impinge the merger
- Perception of Board members, SMT and others including “grapevine” information
- Analyse CQC report, commissioners and stakeholders report
- Compare report to other similar mergers within location/region
- Conduct SWOT analysis
- Evaluate the effectiveness of the new partnership
- Test if the new structure is working
- Test if the merger is achieving the agreed objectives
- Test if the anticipated financial savings are realistic and materialised
- Test if further actions or interventions are required to deliver the anticipated result
- Has the merger created the planned synergy? Produce a due diligence report